Contact
Talk to the rack power factory
One inbox, answered by engineers: sales@ems-pdu.com. Quotes within 48 hours, configured samples in 3-7 days. Open the quote form or write directly — both land on the same desk. OEM brands, odd feeds and mixed fleets are normal traffic here, not exceptions.
Start your RFQ
The fastest quotes come from the fullest RFQs. Open the quote form — five fields, five minutes — or email the details straight to the address on the right. Either way an engineer reads it first.
What to put in an RFQ
- Input feed — plug standard, voltage, phaseFEED
- Outlets — count, C13/C19 mix, locking or notOUTLETS
- Metering grade — input-only or per-outlet billingGRADE
- Control — switching, sequencing, protocols, DCIM targetCONTROL
- Quantity and schedule — pilot size, annual volume, on-site dateVOLUME
- Branding — OEM logo, carton print, firmware brandingOEM
Missing a line or two? Send what you have — the 48-hour reply includes the two or three questions that would sharpen the quote.
From there the path is short: a dimensioned drawing and an FOB quote against the frozen revision, then a configured sample for bench approval in 3-7 days — the approved sample doubling as the batch acceptance standard. No NDA is needed to talk specs; send one only when OEM branding enters the conversation.
Direct lines
Email · sales@ems-pdu.com
First reply · within 48 hours — from an engineer, not a ticket queue
Samples · 3-7 days for configured builds, express
Working hours · UTC+8 — EU mornings and US East afternoons overlap
OEM/ODM desk · from the 100-unit private-label tier
Language · English and Chinese, drawings in both
Before you ask
The three questions every RFQ starts with
Standard models start at 5 units, and most lines accept a 1-unit evaluation order at single-unit pricing. OEM and private-label builds start at the 100-unit tier. Full answers live on the FAQ page.
Configured samples ship in 3-7 days by express, billed at single-unit pricing plus freight. The approved sample becomes the acceptance standard for the production batch.
Stock standard units ship 7-14 days from deposit, semi-custom builds 14-30 days after the drawing freezes, and a full ODM with new certifications runs 45-90 days.
The inbox is open
Every inquiry — first question or container load — gets an engineering answer within 48 hours. That is the whole policy.
